Meet Our Team
At Jon Crosbie Jeweller, our team is the heart of everything we create. Based in our Brisbane workshop, each member brings a wealth of experience, passion, and precision to their craft. From master jewellers to customer care specialists, we’re a close-knit group united by a shared commitment to ethical practices, quality workmanship, and helping you find or create jewellery you’ll cherish forever. When you visit us, you're not just meeting a team, you’re becoming part of our story.
Jon Crosbie – Founder & Gemmologist
As a qualified gemmologist with over three decades in the jewellery industry, Jon leads the sourcing and selection of all gemstones and materials used in our creations. His deep knowledge of gem quality, ethical origins, and market valuations ensures that every piece starts with integrity and ends in excellence. Jon’s commitment to transparency and craftsmanship is the foundation of everything we do, giving clients confidence in the story behind every stone.
Sara – Design Consultant & Customer Experience Lead
Sara is the welcoming face many customers first meet. With over 30 years of experience in customer experience and a passion for beautiful jewellery, she helps clients articulate their vision and guides them through every step of the bespoke journey - from concept to completion. Her attention to detail and warm, personal approach ensures every experience is enjoyable and tailored to you, whether you're creating a custom piece or choosing something special from our collection.
Andrew – Senior Jeweller
With over 30 years of hands-on experience, Andrew is a master of his craft. He specialises in the full spectrum of jewellery creation - from custom design and handcrafting to resizing and repairs. Known for his precision and problem-solving, Andrew brings decades of knowledge and a calm, thoughtful approach to every piece he works on.
Timmy – Master Jeweller
Timmy brings more than 20 years of experience to his dual role as a designer and craftsman. He creates beautiful, lasting pieces with care and precision, while also specialising in aftercare services to keep your jewellery looking its best. From polishing and resizing to thoughtful repairs, Timmy takes pride in every detail, ensuring each piece receives the expert attention it deserves.
We Listen. We Create. We Deliver.
Your needs come first always. With over three decades of experience and a reputation for excellence, we’re proud to turn your ideas into beautifully crafted reality.
Recent custom pieces
★★★★★
Jon & Team have done an amazing job on two pieces for me. A custom piece made for my beloved mum incorporating her stones, it looks amazing and never leaves my finger. The other doing emergency repairs on another piece that means the world to me and they understood and their fast service and customer service was excellent.
- Louisa
★★★★★
5 starts isn’t high enough! Jon and the team are exceptional, the level of customer service tailored to the individual customer is a genuine Wow factor!
The level of design, work quality and customer service ensure this business will be around for a long time…don’t look anywhere else!!!
- Mike
★★★★★
Can’t recommend this jeweller enough!!! My fiance just picked up his wedding band after thoroughly struggling to find what he wanted at any other jeweller, Jon Crosbie Jeweller made it super easy and laid back, assuring us what he wanted was perfectly achievable and if we needed anything changed that was alright aswell! Customer service and price was fantastic (there was no taking advantage of us being young like lots of other jewellers we’d been to) and then picking up the ring today was icing on the cake, it is better than we could’ve imagined in every way! I’m not usually a review person but we are that happy with this service!
- Mikala
★★★★★
I entrusted Jon and his team with the restoration of my husband's cherished, severely damaged white gold dress ring as a surprise Christmas gift. I wish had 'before' and 'after' photos to truly capture the remarkable transformation. The repair was completed in record time, and I was moved to tears when presented with the impeccably restored ring upon collection - it was like brand new. On behalf of my husband and I, thank you all SO much.
- Meagan